Emerging International IT Architecture Programs Take Center Stage

Security architecture has recently taken center stage in the news, underscoring the role that technology and IT architecture plays in the international business ecosystem.

Fueling this trend have been cybersecurity attacks on companies, organizations and governments, which have risen sharply. One incident occurred earlier this year when a glitch in SolarWinds Inc.’s software was exploited.  Other incidents have followed involving an oil pipeline operator and national food processor. These issues were even important enough to be addressed by President Joe Biden and Russia President Vladimir Putin during their summit in Switzerland over the summer.

They highlight how technology-based business planning­ and the global economy are inextricably linked.

The need for businesses and governments to reduce this exposure is creating greater demand for the benefits (beyond the obvious ones like value) that enterprise architecture, or EA, can provide.  As such, the need for speed coupled with cost-cutting concerns has fueled the proliferation of EA software tools. And there are other changes afoot.

Steve Andriole, business technology professor at Villanova University’s School of Business, suggests that it’s also advisable to demystify the role played by enterprise architecture. He prefers the name “business technology strategy” as an alternative.

“It’s now time to strip EA down to its most basic properties – the alignment of business strategy with operational and strategic technology,” Andriole wrote in Forbes.  “We can continue to complicate all this, or just admit we’re seeking business-technology alignment through the development of a dynamic business technology strategy.”

N.E. Patriots’ Vendors Keep Donating Despite Krafts’ Questionable Ethics

No defensive line in history could stop the Patriots’ charitable giving and publicity machine.

Public records show that even as the team’s owner, Robert Kraft, stood accused of paying for sex acts in Florida in 2019 (charges that have since been dropped), the New England Patriots Charitable Foundation Inc., a grant-making organization, raised $7.3 million compared with $4.5 million in 2018. That 60 percent increase came while Kraft still faced solicitation charges. Meanwhile, a US senator redirected a Kraft campaign donation elsewhere and at least one of the foundation’s grant recipients returned money, citing the principle that would be violated in accepting it.

For companies partnering with the Patriots, it was business as usual, regardless of any ethical issues in play. The charity reported receiving contributions from 155 donors in 2019 versus 151 in 2018. As appears to be a pattern, when it comes to charitable donations, Patriots vendors are carrying the ball while the Kraft family scores points with the public.

 

Digital Transformation Spurs a Proliferation of College and University EA Programs

Technology architecture continues to evolve much like the software and technologies it is designed to manage. And technologists are quick to note what that could mean in the future. 

They agree that the pressure is on for enterprise and solution architects to produce results faster and more cheaply. Meanwhile, the use of multiple clouds and AI is making the role more challenging, especially for established companies operating legacy systems. The result is a shift in focus from conceptualization and planning to faster delivery and a more pragmatic approach. 

Some technologists suggest there’s now a greater demand for solutions architects than the more comprehensive approach taken by enterprise architects. Others suggest that the term “Enterprise Architecture” (EA) may be falling out of fashion. Instead, it’s now referred to as organizational design, business design, enterprise design or digital design.   

Amal Alhosban, an associate professor of computer science at the University of Michigan, Flint, said chief information officers are doing more than ever. They’re now charged with understanding the business and technology architecture. They also establish information governance structures and credibility while investing in IT. 

“All of these roles take more skills than ever,” she said. “Leadership roles are much broader today than before. The main reason is integrating the company’s departments under [enterprise resource planning].”

The Rise of Solutions Architecture 

The demand for solutions architecture has outpaced EA and grown to become one of the more popular approaches employed by engineers compared with EA.  

Unlike the broader, more holistic view of enterprise architects, solution architects target specific business problems. The resulting connection to both workflow and data flow issues have contributed to their rising popularity, according to Scott Alexander Bernard, a veteran enterprise architect and adjunct instructor at Carnegie Mellon University’s Institute for Software Research. 

“People don’t see the money in enterprise architecture right now, but they do get something from solutions architecture,” he said. “People want tangible victories and my [enterprise architecture] stuff takes time.” 

Reporter’s Commentary: Might Does Not Make Right, Even in The Fake News Era

BOSTON — Might makes right.

That’s what a small faction, not all, of corporate America believes. Recent incidents show that there’s still a willingness to go to almost any length to sanitize the truth and withhold facts from those who deserve nothing less — Americans.

The St. Louis Post-Dispatch recounted this month how chemical giant Monsanto did everything it could to discredit reporters and activists trying to expose how the company’s Roundup product was potentially connected to cancer and other health problems.

Germany-based Bayer AG, Monsanto’s parent company, acknowledged in May that it enlisted a public relations firm to target anyone who spread the word about the possible dangers of Roundup. Lives were at stake and former Reuters reporter Carey Gillam wrote about it in August.

Last year, CNN reported that Bloomberg News reassigned its banking reporter after the CEO of Wells Fargo & Co. complained about close coverage.

In July, New York-based Fairness and Accuracy in Reporting, a 33-year-old watchdog group, exposed how the parent of company of Reddit and New Yorker magazine threatened this reporter who revealed a flagrant case of corporate censorship in Austin, Texas, involving Dell Technologies Inc.

Why care? Because such incidents are antithetical to American values based on the understanding that any imbalance of power is dangerous. Checks and balances are baked into our democratic system for that very reason. Remember the role reporters played in Watergate, the Catholic priest scandal, Harvey Weinstein, Theranos Inc.?

Admiral William McRaven, former chancellor of the University of Texas System, said last year, “When you undermine the people’s right to a free press and freedom of speech and expression, then you threaten the Constitution and all for which it stands.”

Reddit readers justifiably questioned whether corporate execs actually care what is reported in regional news outlets versus national publications. Although there is little hard proof, there are valid indicators that Del execs are unusually petty and thin skinned.

For example, Dell’s chief marketing officer wrote a 2014 letter to the editor after the Austin Business Journal accurately reported that Dell’s annual users conference would lack a star keynote speaker like Bill Clinton or Elon Musk in previous years.

Dell execs even take issue with tweets posted on a reporter’s personal account with direct messages sent via Twitter — after business hours. If that’s not enough, they simply deny the reporter credentials to company events.

Predictably, companies dislike censorship stories because they make it look like the companies have something to hide, which they sometimes do. Media execs don’t like such stories either because they can make them appear less than credible, which they sometimes are.

As a result, media outlets tie severance packages to non-disclosure agreements to discourage journalists from exposing incidents that fall short of the American ideals cited by McRaven. That’s notable because might certainly does not make right.

Austin deserves better; Austinites deserve the truth.

 

Presidential advisor Conway aided Cambridge manslaughter defense team in 2004

Before she became a presidential aide, Kellyanne Conway was a footnote in a long-running saga in Cambridge criminal justice: She sold her polling services to Alexander Pring-Wilson, the Harvard graduate student who pleaded guilty to manslaughter for his role in the April 2003 stabbing death of a Cambridge teen.

A recently uncovered report shows that Conway, now a senior adviser to President Donald Trump, completed a survey identifying the most advantageous venue for Pring-Wilson’s trial. A 25-year-old Colorado native, he had been arrested after Cambridgeport resident Michael Colono died from stab wounds suffered during an impromptu fight on Western Avenue with an intoxicated Pring-Wilson minutes after leaving a local music club.

Pring-Wilson, who claimed self-defense, took exception to Colono mocking his drunken stagger while walking past the now-closed Pizza Ring restaurant in Riverside.

The trial was originally to start in November 2003, but a motion to move it meant a delay to September 2004. 

The 17-page Conway report, which was completed in February 2004, is notable because it’s a tangible example of how money and power can influence – or at least try to influence – the justice system. The report aimed to determine whether Pring-Wilson was more likely to get “a fair and balanced trial” in a county other than Middlesex.

Year after Cambridgeport clash on race, class, no signs Harvard took steps to address issues

A Harvard University official sparked an outcry last summer when she made condescending comments to a Cambridgeport neighbor, a young mother tending to her mixed-race toddler.

The city of Cambridge responded by spending nearly $14,000 on a series of five remedial workshops – but Harvard did not participate, and it remains unclear that the institution has done anything to prevent another collision over race and class.

On July 14, 2018, Theresa Lund, executive director of Harvard Humanitarian Initiative, took issue with the noise created by a child playing outside her apartment in Cambridgeport while her own children were napping. Lund was captured on video confronting the child’s young mother, Alyson Laliberte, and asking if Laliberte lived in one of the complex’s affordable units. At a time numerous white people had been captured on video nationwide being insensitive to issues of race and class, the incident created a social media firestorm and provided a rare glimpse into the university’s commitment to inclusiveness.

Lund was placed on leave, and the initiative’s director, Michael VanRooyen, pledged to address such bias with additional staff training. One year later, a Harvard spokeswoman said VanRooyen wasn’t available to provide details about what, if any, training was provided to staff members. VanRooyen is also chairman of emergency medicine at Brigham and Women’s Hospital in Boston, according to his online profile.

Immediately after the incident, Lund wrote that she loved her community and was “committed to engaging in dialogue and actions about how to make it more welcoming and pleasant for all of us to live in together.” She’s now not listed on the Humanitarian Initiative’s website director. VanRooyen had tweeted in defense of Lund that the incident did “not represent who she is,” then deleted the tweet, Harvard Crimson staffer Caroline S. Engelmayer wrote.

Planning to dig

In October, Mayor Marc McGovern and city councillor Sumbul Siddiqui announced plans for “Cambridge Digs DEEP” forums with a plan to address “equity, power, privilege, diversity, inclusion and race.” In a news release, McGovern said the events represented a commitment to social justice: “We know that despite our reputation as a progressive city, Cambridge is not immune to issues of race and class.”

But McGovern also told The Harvard Crimson that the inclusion of university officials in such events was important so they could educate their employees who are in different financial situations than their neighbors. 

Even at the time, Engelmayer wrote in the Crimson, Harvard didn’t respond to multiple requests for comment.

Boston Herpetologist Serves As Mother Nature’s Repo Man

 

BEVERLY, MASSACHUSETTS — You discover a poisonous cobra in a classroom. Who you gonna call?

If you’re one of hundreds of law enforcement agencies in the Northeast, the correct answer is probably Michael Ralbovsky. Since 1996, the herpetologist in Beverly has become a favorite resource for police departments confiscating dangerous creatures in New England and the Tri-State area for more than two decades.

It all started with the capture of 24-inch venomous snake discovered at a suburban-Boston elementary school. Word spread of Ralbovsky’s skills and he’s now a behind-the-scenes expert advising about 450 departments and agencies — as a free service. As a result, he’s quietly bridged the disparate worlds of animal-rights advocacy and law enforcement, becoming a type of repo man for Mother Nature. But instead of a tow truck, Ralbovsky’s work is done with a drive to save animals’ lives while assisting in about 300 seizures per year.

Demand for his work is a testament to how exotic pet ownership endures despite the efforts of animal rights groups and lawmakers concerned with the effect on the ecosystem coupled with the treatment and dangers of keeping non-domesticated animals.

The relocation work also underscores the difficulty officials face after confiscations. Finding a home for a puppy or kitten is one thing; locating one for a bearded dragon is a whole other matter.

Ralbovsky, who estimates recovering about 900 animals during 2017 alone, capitalizes on the national contacts he’s made during the last 30 years, said Gary Rogers, president of Nassau County, N.Y.’s Society for the Prevention of Cruelty to Animals.

“If I didn’t have Mike — he’s so respected by the law enforcement community — most of these animals would be euthanized,” Rogers said. “He plays an important part up and down the East Coast.”

DOMESTICATED WILDLIFE

Animal advocates have won major battles in recent years. For example, they put an end to the breeding of killer whales used in theme parks operated by Florida-based SeaWorld Entertainment Inc. and wild-animal circus acts.

The victories provided “momentum to national and global efforts to stop subjecting animals to lifelong captivity, coercive training techniques, and unceasing travel in box cars and cages,” the Washington, D.C.-based Humane Society of the United States reported.

But a patchwork of state laws and makes it difficult to regulate and oversee ownership of wildlife. The Humane Society says there are now only four states with no, or an inadequate number of, laws restricting ownership of dangerous animals. Nineteen ban private ownership of exotic animals; 14 require owners of exotic wildlife to obtain a permit or license.

Americans with the financial means can acquire just about any type of wildlife they want and public officials are largely indifferent to the implications, Washington, D.C.-based Born Free USA CEO Prashant Khetan said.

“This is an industry that has kind of grown out of the market because people glamorize it,” he said. “This is an open market and it can exist on an open level. Most states fall into the bucket that it’s not a major problem for them.”

Inconsistent state laws haven’t helped the effort to defend animals, said DJ Schubert, wildlife biologist for the Washington, D.C.-based Animal Welfare Institute.

“As far as I’m concerned the amount of wildlife trade has increased exponentially,” he said. “It’s gotten worse. People want something different.”

These are the dynamics at play and the conditions that make Ralbovsky so crucial to so many law enforcement officials.

Long Island, N.Y., has been the location for a disproportionate number of confiscations because of its proximity to Pennsylvania, which has less restrictive wildlife ownership laws. In mid-2016, Ralbovsky assisted in confiscating 130 turtles and 270 birds from a Bellmore, Long Island, home, the largest animal seizure in Nassau County history.

Complaints by Long Island residents are rising because they consider wildlife ownership to be a precursor to other crimes. Yet confiscated animals put officials in a bind because it can be expensive to relocate them, Rogers said.

“We just don’t have the resources ourselves,” he said. “Michael is the go-to guy; he’s my first stop and works out where the animals will go, to get them to a safe environment.”

COP CONNECTIONS

Joseph Chague, president of the Animal Control Officers Association of Massachusetts said the first thing his department in Pittsfield does when encountering wildlife is notify the state’s Division of Fisheries and Wildlife, or MassWildlife, which would then contact Ralbovsky if warranted.

Agency officials consider whom to contact on a case-by-case basis. But if it involves a dangerous reptile, Ralbovsky is their favorite recovery expert mostly because he finds a way to relocate them, MassWildlife’s Endangered Species Program Director Thomas French said.

Ralbovsky, 59, is no stereotypical pony-tailed, tree-hugging do-gooder. Clean cut and stocky, he typically wears a dark-green uniform evocative of a park ranger. He’s soft spoken with a demeanor that turns very serious when discussing the proper treatment of wildlife.

“We don’t ever, ever put an animal back in the public trade, ever never. It goes to a science center or a zoo,” Ralbovsky told a visitor to his wood-paneled office gurgling with four aquariums. “…People don’t like snakes, they don’t like lizards, they don’t like alligators. It’s not a cute and cuddly animal.”

In 2017, Ralbovsky and his wife, Joaney Gallagher, drove more than 30 hours to relocate 17 alligators to a zoological park in Beaumont, Texas. They also donate recovered animals to university science centers, sanctuaries and zoos. Some are kept at a facility that Ralbovsky and Gallagher oversee in Beverly, a scenic coastal city 27 miles north of Boston.

Ralbovsky’s reputation as a wildlife repo man was sparked by a 1996 incident in Stoneham. He captured a poisonous, two-foot Egyptian cobra in an elementary school three months after owner and neighbor Anthony Ferrari reported it missing. Ferrari and the Alabama man who allegedly sold the snake were charged with violating federal wildlife protection laws, the Boston Globe reported at the time.

Three decades of dealing with such animals has enabled Ralbovsky to spot trends like a surge in demand for ball pythons and bearded dragons. He can put such information to good use when training 300-400 first responders each year.

“I have to have this on my belt all the time,” Ralbovsky said touching his mobile phone. “I can’t get away from it because of law enforcement. We’re getting calls constantly on identification or whatever it might be.

Ralbovsky’s relocation work might seem unassailable, but Born Free USA prefers that recovered animals be released to a U.S. animal sanctuary regardless of the goal.

“We don’t agree with keeping wild animals in captivity — even for education,” Khetan said. “These animals are being used for entertainment and that’s not something we approve of.”

Back in Beverly, Ralbovsky and Gallagher operate a 3,200-square-foot animal sanctuary in an industrial park building that’s kept low profile for security reasons.

Rescuing wildlife doesn’t pay. The couple said they spend $40,000 a year just feeding creatures such as snakes, birds, turtles and tarantulas. They raise capital with a 25-year educational program called Rainforest Reptile Shows Inc. The charity provides seized animals with a second life in a traveling exhibit for children who benefit from wildlife that suddenly find themselves homeless.

“I don’t want the animals killed,” Ralbovsky said. “What will a PD [police department] do with a rattlesnake pulled out of a house in Long Island? … They don’t know enough about the animal to realize that it has a place in this world also. People don’t understand that.”

 

Reporter’s Commentary: Attempted Censorship? Report It

BOSTON — If there’s one thing the Pentagon Papers episode should have taught news execs it’s the importance of publishing in questionable cases.

Portions of the 7,000-page U.S. Department of Defense report detailing a hidden military expansion beyond Vietnam was published by a series of U.S. newspapers in 1971 after a series of threats and prior-restraint injunctions filed by federal officials. Intimidation tactics didn’t work and the judiciary system recognized the importance of that.

“… A cantankerous press, an obstinate press, a ubiquitous press must be suffered by those in authority to preserve the even greater values of freedom of expression and the right of the people to know,” U.S. District Judge Murray Gurfein wrote in a request to stop the Washington Post from publishing.

More than a dozen other newspapers joined in and ran portions of the report that demonstrated how the government had misled Americans about military actions in Indochina. It was a game changer. And the reports were a factor in the eventual end to the Vietnam War.

When the Nixon administration tried to discredit the two men who leaked the report via an illegal break-in, Federal District Judge William Matthew Byrne Jr. declared a mistrial and wrote: “The totality of the circumstances of this case which I have only briefly sketched offend a sense of justice.”

 That was nearly 50 years ago and Americans still possess that sense of justice.

SERIAL CENSOR

In April 2018, this blog recounted the details of an egregious case of corporate censorship in Austin, Texas.

In mid-2015, an Austin Business Journal manager said that while this reporter was on vacation, Dell Technologies Inc. threatened parent company North Carolina-based American City Business Journals over its coverage.

ACBJ execs succumbed to the pressure, sanitized the news and then attempted to cover it up. Tweets were deleted, a story disappeared and media credentials denied by Dell. The reporter who wrote hundreds of unvarnished stories about the company was suddenly given an unscheduled performance review stating that his job was in jeopardy despite the lack of a single human resources issue during 10 years with the company.

It was blatant censorship by a bully billionaire in collusion with a national media company affiliated with Condé Nast, New Yorker magazine and Reddit. Dell Technologies successfully targeted a reporter who had written hundreds of articles about the company and understood it. More than 700 stories listed under this reporter’s byline referenced Dell. But might makes right.

IMBALANCED POWER

However distasteful Dell’s pressure on the ABJ was, it’s important to know that it was also illegal. In Texas, there’s a tortious interference law designed to discourage such abuse of power.

A 2012 Fourth Court of Appeals (in San Antonio) ruling on a case called Strickland suggests that the Dell executive who called ACBJ didn’t need to make an expressed demand that a reporter was terminated. Just the call itself can be considered an illegal act of obstructing a person’s right to work, according to the ruling. “A defendant’s interfering conduct need only be a proximate cause of the harm to plaintiff for there to be liability.”

Seeking and reporting the truth should never be a dangerous endeavor. Media execs can take simple measures to protect reporters and insulate them from the influence of money and the abuse of power it enables.

Inspired by the Pentagon Papers, news organizations can report on any attempts to sway coverage as way to discourage future occurrences.  Allowing execs to operate in secrecy to register complaints enables them to escape accountability and contributes to the censorship problem.

In the Supreme Court’s ruling on the Pentagon Papers, Associate Justice Hugo Black wrote about journalism’s role in reporting the truth.

“Only a free and unrestrained press can effectively expose deception in government. And paramount among the responsibilities of a free press is the duty to prevent any part of the government from deceiving the people and sending them off to distant lands to die of foreign fevers and foreign shot and shell.”

Amen.

 

Reporter’s Commentary: From Austin to Ireland, Telling the Truth is Dangerous

BOSTON — Timothy Sloan is gone as the leader of Wells Fargo & Co. but the damage is done.

Last month, the CEO abruptly announced his retirement after 31 years with the San Francisco-based bank that during the last three years has been dogged by ethics scandals related to past sales practices. Sloan, 58, has said he planned to remain CEO until he was 65.

The sudden resignation hammers home the fact that CEOs come and go but the role of courageous reporting remains regardless of trends or fashions. Media execs who don’t understand that are missing an important point.

Last year, Bloomberg News reporter Shahien Nasiripour was removed from his banking beat after Sloan complained to editors. Nasiripour, a 14-year reporter, was transferred to cover the Trump organization after he had a heated argument with a Wells Fargo public relations person, CNN reported in August 2018.

In March 2018, Nasiripour reported this story about Wells Fargo financing the National Rifle Association and the gun industry, both of which have come under scrutiny in the aftermath of several mass shootings nationally.

Wells Fargo is a major customer of Bloomberg’s sister company that sells electronic terminals providing financial data. So its influence on coverage was greater than most. It’s unlikely Sloan called Bloomberg just to register a complaint; any senior exec could have done that. CEOs call when they want heads to roll, and that’s what happened.

A short-sighted quick fix had longterm implications. Another reporter went missing and the integrity of journalism took another hit it can’t afford.

 

SERIAL CENSOR

In April 2018, we recounted in this blog post the details of an egregious case of corporate censorship in Austin, Texas.

In mid-2015, an Austin Business Journal manager said that while this reporter was on vacation, Dell Technologies Inc. threatened parent company North Carolina-based American City Business Journals over our coverage.

ACBJ execs succumbed to the pressure, sanitized the news and then attempted to cover it up. Tweets were deleted, a story disappeared and media credentials denied by Dell. The reporter who wrote hundreds of unvarnished stories about the company was suddenly given an unscheduled performance review stating that his job was in jeopardy despite the lack of a single human resources issue during 10 years with the company.

It was blatant censorship by a bully billionaire in collusion with a national media company affiliated with Condé Nast, New Yorker magazine and Reddit. Dell Technologies successfully targeted a reporter who had written hundreds of articles about the company and knew it well. More than 700 stories listed under this reporter’s byline referenced Dell. So effectively, the company tried to chill the journalist who knew it the best.

 

TRUTH KILLS

However distasteful Dell’s pressure on the ABJ was, it’s important to know that it was also illegal. In Texas, there’s a tortious interference law designed to discourage such abuse of power.

A 2012 Fourth Court of Appeals (in San Antonio) ruling on a case called Strickland suggests that the Dell executive who called ACBJ didn’t need to make an expressed demand that a reporter was fired. Just the call itself can be considered an illegal act of obstructing a person’s right to work, according to the ruling. “A defendant’s interfering conduct need only be a proximate cause of the harm to plaintiff for there to be liability.”

Seeking the truth and reporting it should never be a dangerous endeavor. Unfortunately, it often is.

The world was rightfully outraged earlier this month when Northern Ireland reporter Lyra McKee was shot dead covering a riot involving a group that calls itself the New IRA. She was just 29. The killing quickly drew condemnation from Ireland and beyond — not for political reasons, but for the right and civil reasons that bind all of us.

Irish President Michael Higgins signed a condolence book for McKee at Belfast City Hall, the Washington Examiner reported.

Higgins said, “The loss of a journalist at any time in any part of the world is an attack on truth itself.”

 

Reporter’s commentary: When there’s ‘broken trust,’ media execs can’t go unchecked

“An informed citizenry is the bulwark of a democracy.”  — Thomas Jefferson

 

BOSTON — Austin, Texas, is 165 miles from Houston but it turns out its journalistic problems aren’t very far off.

In November 2018, the Houston Chronicle revealed that an investigation showed that one its reporters, Mike Ward, had been quoting people who didn’t exist. The daily newspaper reviewed more than 700 stories written by Ward and determined that 44 percent of his sources couldn’t be located. The Chronicle subsequently retracted eight stories.

Ward had been the Chronicle’s Austin bureau chief covering the Texas capital and all-important workings of the state Legislature. He resigned his position in September 2018 after being confronted about sourcing concerns. Yet, Chronicle editor Nancy Barnes ordered the investigation by a Pulitzer Prize-winning journalist and promised to make the findings very public because Ward’s resignation wasn’t enough, Barnes wrote.

“As a journalism organization, we owe the public more,” she wrote. “We owe our readers the truth and to tell you if, in fact, there were inaccuracies in anything we published. … When this investigation is complete, we will publish a full accounting of our findings. We owe our readers nothing less.”

Other media outlets such as The Associated Press, the Austin American-Statesman and CBS News reported on the incident with headlines that referred to broken trust. It’s a valid sentiment and admirable attention, but largely window dressing amid media companies that frequently use non-disclosure agreements to cover up wrongdoing.

It’s not enough to focus on the misdeeds of one reporter if the same type of scrutiny isn’t applied to media executives who control hundreds of reporters and betray the public’s trust by taking the same type of apparent shortcuts as Ward. One unscrupulous media exec can do more damage than 100 Mike Wards.

The nation’s journalism groups should be holding media companies accountable for misguided, short-sighted decisions. Such groups and university journalism programs need to scrutinize managers to uphold the standards Americans have come to expect. If execs drop the ball, inform the public. Let subscribers and advertisers weigh in with their buying power

 

CORPORATE CENSORSHIP

In April 2018, we recounted the details of a grotesque case of corporate censorship in Austin.

The events started in mid-2015, when an Austin Business Journal manager said Dell Technologies Inc. threatened the ABJ’s parent company, American City Business Journals, over its enterprise pieces. The ABJ had been running Dell stories that went beyond company-issued news releases, and Dell objected to such coverage.

ACBJ execs buckled under the pressure. Tweets were deleted, a story disappeared, media credentials were denied by Dell and the reporter assigned to Dell was suddenly given an unscheduled performance review stating that his job was in jeopardy despite the lack of inaccuracies or a single human resources concern during 10 years with the company. It then tried to cover its tracks by tying the reporter’s severance package to a non-disclosure agreement.

Effectively, Dell Technologies, in collusion with a national media company, successfully targeted a reporter who had written hundreds of articles about Dell and was awarded the ACBJ’s highest honor in 2012 citing the close coverage despite pressure from Dell public relations office. (More than 700 stories listed under this reporter’s byline referenced Dell).

ACBJ CEO Whitney Shaw (left) later told Talking Biz News the matter was “a personnel issue.” When a media company submits to pressure and deletes a story because it’s inconvenient to a corporate bully, that’s called censorship. It’s not a personnel issue.

At first blush, the incident — much like the Watergate burglary — may appear to be of minor consequence. But censorship at ACBJ has national implications.

The North Carolina-based company operates dozens of publications in the U.S., including 43 business journals with 3.6 million readers. The company is also affiliated with prestigious magazines such as The New Yorker through a mutual parent company, New York-based Advance Publications Inc.

National Public Radio cites ACBJ reports on its news programs and the public justifiably believes it’s receiving fully reported, objective coverage, not sanitized news. Also, Advance Publications is a major supporter of one of the nation’s premiere journalism programs at Syracuse University.

Such programs need to step up and shine a light on violations of basic journalistic ethics. If not, public trust may eventually become more than just broken; it’ll be irreparable.